Danielle Gamotis is a very nice lady, who's been through a very long wait.
It's been almost four years since she ordered her wedding album.
She really got caught up in a mess - a photography business that has changed hands twice, the lack of an album at her price point, and a total lack of communication.
The current owner of Otto Motal photography seemed really ready to end this whole ordeal.
It didn't start on his watch, but it ended there.
The lesson here, if you have a problem, don't give up. Keep calling. Don't be forgotten.
If you've had any wedding nightmare stories or lessons to give, please share. Full story.
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